Category
📦 How Do I Place an Order?
- Online Orders: Click “Add to Cart” on the product page, then proceed to “Secure Checkout.” Enter your shipping and billing details and submit your order.
- Phone Orders: Call us at 1 (888) 384-4080, and we’ll help you place your order over the phone.
You will receive an immediate confirmation by email once your order is placed.
💳 Accepted Payment Methods
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- Digital Wallets: Apple Pay, Google Pay, PayPal, Venmo (where available)
- Shop Pay: Accelerated checkout available on supported devices
- Check or Cashier's Check:
Please email us at info@bellastatues.com with the following information:
Product SKU
Color/finish selection
Shipping address
Your contact details
We will promptly send you an order invoice for your review. If you accept, please mail your check to the address below. When you send the check, kindly email us the tracking number so we can anticipate its arrival.
🔄 What Is Your Return Policy?
Return Policy
30-Day Money Back Guarantee
We offer a 30-day money back guarantee on most items shipped via FedEx or UPS. Unless an item arrives structurally damaged or is an incorrect item, the customer is responsible for both return shipping costs and ensuring the item is returned to FedEx or UPS.
Non-Returnable Items
Items that are not shipped via FedEx or UPS—including large products shipped by LTL freight or motor freight (typically on a pallet)—are considered final sale, unless they arrive structurally damaged or are incorrect items.
Cosmetic Issues
Minor cosmetic concerns that can be addressed with paint do not qualify for replacement or refund.
To initiate a return, please email info@bellastatues.com with your order number and the name on the order. We will respond within 3 business days with return instructions and address.
Returned items must be in saleable, intact condition. After inspection, refunds are issued within 5–7 business days.